+64226220409
+64226220409
Privacy Policy

Last Updated: July 2026

At Drive to Luxe, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a booking, or communicate with us.

By using our services, you agree to the practices described below.

1. Information We Collect

We collect personal information only when necessary to deliver our services. This may include:

  • Contact details: name, phone number, and email address.
  • Booking information: pickup and drop-off locations, travel date/time, and vehicle preference.
  • Payment details: billing address and transaction information (processed securely through Stripe; we do not store full credit card data).
  • Technical data: IP address, browser type, device information, and pages visited (collected via Google Analytics or similar tools).

2. How We Use Your Information

We use your data solely to:

  • Process and confirm your bookings.
  • Communicate regarding your reservation or related services.
  • Improve our website experience and service quality.
  • Send important updates or changes to our policies.
  • Comply with legal or financial record-keeping obligations.

We do not sell, rent, or trade your information to any third party.

3. Payments & Data Security

All payments are processed through Stripe, a globally trusted and PCI-compliant payment gateway.
Your financial data is fully encrypted and never stored on our servers.

We implement SSL encryption and firewall protection to keep your data secure during all website interactions.

4. Cookies & Analytics

Our website uses cookies and analytics tools to:

  • Improve loading speed and functionality.
  • Understand how users interact with our pages.
  • Optimize ad and marketing performance (if applicable).

You can disable cookies anytime in your browser settings, though it may affect some site features.

5. Data Retention

We retain your booking and contact details only for as long as necessary to fulfill your reservation or comply with tax and legal obligations.
You can request deletion of your data anytime by contacting us directly.

6. Third-Party Services

We may share limited data with trusted third parties strictly for operational purposes, such as:

  • Payment processing: Stripe
  • Email communication: Gmail or similar email services
  • Analytics: Google Analytics

All such partners comply with strong data protection standards.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access your personal data held by us.
  • Request corrections or deletion of inaccurate information.
  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at drivetoluxe@gmail.com.

8. Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal data from minors.

9. Updates to This Policy

We may occasionally update this Privacy Policy to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about how we handle your information, please contact:

📞 +64 22 622 0409
 📧 drivetoluxe@gmail.com
 🌐 www.drivetoluxe.com